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MOBILITYNG HELP CENTER
All You Need To Know
WHAT IS YOUR CANCELLATION POLICY?
A three-day notice period is to be given before cancellation.
Less than 3 days before -30% of the deposit will be forfeited
Less than 24Hours before - 50% of the deposit will be forfeited
WHAT IS YOUR STANDARD RENTAL PERIOD?
Standard rental is 12 hrs. The client can specify their preferred rental duration ( 12 hr, Daily, or Aiport Transfer) when making a booking. Client will be charged for overtime if the vehicle is not released at the agreed time
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept payment via Bank Transfer. Confirmation of payment confirms booking
IS SMOKING PERMITTED IN THE CAR?
Smoking of any substance is strictly prohibited
Other terms and conditions apply upon rental of the vehicle see relevant documents below
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